Full-Time Account Manager Position
Job Title:
Who Is This Position Good For:
Recently graduated students who are social people with good listening skills. This role is great for organized, strategic thinkers with strong communication skills who like building relationships with people.
The Opportunity:
- Full‑time, 40‑hour‑per‑week salaried role with stability, structure, and room to grow
- Immediate start date available for candidates eager to jump in and make an impact
- Clear career advancement pathways within a growing, forward‑thinking company
- Engaging, meaningful, and challenging work with an established organization that has been thriving for over 15 years
- Company profit‑sharing program, giving you the opportunity to directly benefit from the success you help create
- Flexible work environment with the ability to work from home; only 1–2 days of monthly travel required
- High autonomy and creative freedom, with encouragement to improve processes, innovate, and shape how work gets done
- Supportive, collaborative team culture where your ideas are valued and your contributions matter
The Company:
Profitworks is a digital marketing agency that specializes in content creation and conversion optimization. The core values of the company are hard work, integrity, fun and transparency.
Hours:
Flexible hours with core time between 9:00 am and 4:00 pm.
People With These Skills Will Thrive In This Role:
Mindset: Positive, Hard Working, Organized, Integrity
People Skills: Listening Skills, Communication Skills, Relationship Building, Customer Service
Proficiency Skills: Project Management, Problem Solving, Strategic Thinking
What We Do:
We provide various marketing services for small and medium-sized businesses.
Beneficial But Not Required (In Order Of Priority):
- Project management experience
- Customer service experience
- Account management experience
- Experience creating marketing plans
- Outbound sales skills/business development skills
- Graphic design skills
- Web programming skills (CSS, JavaScript, HTML)
- Located within a 30-minute drive of Kitchener-Waterloo
The Work:
- This job is best suited for people that are very driven, confident and determined, who enjoy interacting with people, and are skilled at identifying key performance metrics and delivering measurable results for clients
Manage client interactions and communications
Manage accounts for existing customers and keep clients satisfied with our services
Lead projects to improve the quality of our services to clients
The bulk of the time in this job will involve:
Leading monthly client meetings via conference or video calls to review marketing results
Reviewing areas for improvement and share future plans for further improvement
Calling current clients
Visiting the place of business of current clients
Reviewing marketing results data to determine what is working and what is not working
Reviewing marketing results to create improvement/future marketing plans for clients
Take part in client retention meetings with the client services team and create and implement client retention plans with the client services team
A smaller portion of the job will involve communicating with clients over email
Additional responsibilities may be available depending on the candidate’s skill set
Requirements:
- Have a computer with a quiet place to work from
- Have a stable and reliable internet connection
- Dedicated & hardworking
- Organized & detail-oriented
- Strong problem-solving skills
- Great people skills
- A willingness to learn and try new things
- No previous sales or account management experience is required but is a great asset (training will be provided)
Check out our website by searching for “Profitworks” or go to www.profitworks.ca.
Please send resumes to
